Privacy Policy

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you:

• Account Information: When you register, we ask for your name, email address, company name, and contact details.
• Customer Data: As a CRM and quoting platform, you will input your own customers' data (names, addresses, inventories) into the system. This data belongs to you.
• Usage Data: We may automatically collect information on how the Service is accessed and used, such as your IP address, browser type, pages visited, and time spent on the platform.
• Payment Information: We use third-party payment processors (e.g., Paddle) to handle payments securely. We do not store your full credit card details on our servers.

2. How We Use Your Data

MoveSmart AI uses the collected data for various purposes:

• To provide, operate, and maintain the Service.
• To manage your account and provide customer support.
• To process transactions and send related billing information.
• To improve and personalize your experience on our platform using AI-driven insights.
• To send you important notices, updates, and promotional communications (which you can opt out of at any time).

3. Data Security and Protection

We implement industry-standard security measures, including encryption and secure server hosting, to protect your personal information and your customer data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell your personal data or your customers' data to third parties. We may share your information only in the following situations:

• Service Providers: We employ third-party companies and individuals (such as cloud hosting and payment processors) to facilitate our Service. These third parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Your Data Rights

You have the right to access, update, or delete the information we have on you. You can delete your account entirely from the Dashboard Settings or the Checkout page. Upon deletion, your data will be permanently removed from our active servers.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

7. Contact Us

If you have any questions about this Privacy Policy, please contact our support team through the app or by emailing support@movesmartai.com.