Terms and Conditions

1. Description of Service

MoveSmart AI provides an AI-powered CRM, quote generation, and lead management platform designed specifically for moving companies. We provide the software tools to facilitate your business operations; however, we do not provide moving services and are not a party to any agreements between you and your customers.

2. User Accounts and Security

• Registration: You must provide accurate, current, and complete information during the registration process.
• Account Security: You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.
• Unauthorized Use: You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3. Subscription, Billing, and Payments

• Fees: Use of the Service is subject to subscription fees as outlined on our pricing page. All fees are non-refundable unless otherwise required by law.
• Billing Cycle: Subscriptions are billed on a recurring basis (e.g., monthly or annually). By providing a payment method, you authorize us to charge the applicable fees automatically.
• Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing cycle.

4. Data Ownership and Privacy

• Your Data: You retain all rights and ownership to the customer data, leads, and quotes you enter into the Service ("Your Data").
• Our Rights: You grant MoveSmart AI a non-exclusive, worldwide, royalty-free license to host, store, and process Your Data solely for the purpose of providing the Service to you.
• Privacy: Our data collection and use practices are governed by our Privacy Policy. We implement industry-standard security measures, but we cannot guarantee absolute security against unauthorized data breaches.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable local, state, national, or international law.
• Transmit any harmful code, viruses, or malicious software.
• Attempt to gain unauthorized access to our systems, scrape our data, or reverse-engineer our software.
• Send unsolicited spam or misleading emails to customers through our platform.

6. Limitation of Liability

To the maximum extent permitted by law, MoveSmart AI and its affiliates, directors, or employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service;
• Any conduct or content of any third party on the Service;
• Any disputes or claims arising between you and your clients/customers.

7. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. MoveSmart AI makes no representations or warranties of any kind, express or implied, regarding the reliability, accuracy, or availability of the Service.

8. Modifications to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

9. Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@movesmartai.com